Shipping & Delivery
Intro
At Hayat, every piece is carefully prepared and thoughtfully packaged before it makes its way to you. We want your experience to feel just as considered from the moment you place your order to the moment it arrives.
Order Processing
Orders are carefully reviewed and prepared before dispatch.
Order processing time: [1–3 business days]
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Shipping
We currently offer shipping within [Canada / United States / applicable regions].
Complimentary shipping is available on orders over $100, where applicable.
For orders below the complimentary shipping threshold, shipping charges will be calculated at checkout.
Delivery Times
Estimated delivery times are:
- Standard Shipping: [X–X business days]
- Express Shipping: [X–X business days]
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.
Tracking Your Order
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.
You can also visit our Track Order page to check your delivery status.
International Orders
For international orders, additional customs duties, taxes, or import charges may apply depending on the destination country. These charges, where applicable, are the responsibility of the customer.
Delayed or Missing Orders
If your order has not arrived within the expected delivery window, please contact us at [email] with your order number and we will be happy to help.
Address Changes
Please make sure your shipping address is correct before completing your order.
If you need to make a change, contact us as soon as possible at [email]. Once an order has been dispatched, we may not be able to change the delivery address.
Final Note
Every Hayat piece begins its journey with care. We appreciate your patience while your order makes its way to you.
Questions about your order?
Contact us at [email].